Hi Randolph, thank you for the nice Rating and review. I’m happy that our Customer Service team was able to help you out as I checked and they are working with you already. Have a great week.
]]>Hi Vinay, could you reach out to us for support at [email protected]
]]>Hi Tahjmore, I’m not sure what you mean when you say the magnets aren’t good. Please explain as the magnets in the case are very strong and hold the earbuds on as I’ve had mine sitting open, upside down for the past hour just to make sure we didn’t have an issue after reading your comment. Please explain as we strive to always get better. Thanks
]]>Hi Tahjmore, I’m sorry that you aren’t enjoying our Ally Plus II’s. What type of music do you typically like as our sound signature is neutral when initially turned on. Of course, through the Cleer+ App, you can adjust the EQ to your liking and with Mimi Sound Personalization on top of that, you can completely customize it to your specific needs. Thanks for letting us know.
]]>Thanks and God bless you.
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