Hi Meghan, thank you for the 4 star rating. We had an issue with our server for the App around the time that you wrote this but we fixed all issues very quickly as it’s robust and very easy to operate. Thanks again.
]]>Hi Carol, I’m sorry that you’re not happy with your Enduro ANC purchase. If you’re having troubles connecting to a Windows PC, below are 2 recommended articles that can assist in your connections. There are a lot of complaints about multiple brands of Bluetooth headphones that are having issues. I recommend staying up to date on our product firmware as this will always be the best way to keep completely up to date with the changing environments when it comes to mobile device connections. Also, for your volume issue, I recommend checking the Headphone Safety section on your mobile device and see if the Reduce Loud Sounds button if turned on and output is limited to 85dB. This is a common issue and sometimes gets triggered with new updates from your device. Also, keep in mind that hearing health is paramount with us here at Cleer and our products will never exceed a 100dB output. Thank you again for your comments.
– https://www.headphonesty.com/2022/10/windows-11-bluetooth-audio-not-working/
– https://support.microsoft.com/en-us/windows/fix-bluetooth-problems-in-windows-723e092f-03fa-858b-5c80-131ec3fba75c#:~:text=Turn%20Bluetooth%20on%20and%20off%3A%20Select%20Start%20%2C%20then%20select%20Settings,%3E%20Bluetooth%20%26%20other%20devices%20
Hi Karl, we’re so happy that you’re enjoying your Enduro ANC’s and thank you for the great 5 Star review!
]]>Hi Daniel, I’d still recommend reaching out to our customer support at [email protected] to see if we can help address the issue.
]]>Cons:
—Very fragile to water. Avoid water at all costs, leaving these headphones off in my restroom when I took a shower once (a 10-minute shower with hot water) caused my right ear ANC to stop functioning.
—The audio is BAD out of the box. The high end is way too loud, sounds like a J curve to me. (I use Black Crow – Brent Cobb)
—Limited profiles and eq adjustment in-app.
—Slight vacuum effect with the ANC.
Pros:
—Great audio drivers, bass sounds great and there is an amazing top range. (Only a little tuning to make it sound amazing)
—The ANC works well, great for plane rides.
—Battery life is superb.
—The controls on the headphones are well thought out and work well.
—USB-C, and can connect to aux ports.
HI Michael, we’re sorry that you’re experiencing some type of feedback on your Enduro ANC’s as you explain. What are you hooked up to when your getting this sound? Is it happening no matter what you’re hooking up to? As a fail safe, we can put these back into factory specs with a full reset that should clear up any interference that you are having. Simply turn off the Enduro ANCs and then press and hold down the power button for approximately 10 seconds. You will hear them stat that they’re going into reset mode and once this happens, forget the old connection from your device and then reconnect them to that device. Let us know if this helps solve the issue. Thanks
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